"Dear Clara, I am very grateful that you were able to meet with me and our prospective New Jersey childcare tenant (a hospital user, with employees' children as clients) today. I know your information was extremely helpful - it's always a plus to see the newest technology and concepts in place, to see if the investments are worthwhile. I was extremely happy to see that you had such a full complement of children. However, as I toured with you and saw the interaction between you, your staff and the children, I was not surprised that your facility is enjoying such success. You and your teachers all display a true fondness for the kids and they respond beautifully. Although I believe I was fortunate to be able to stay home to raise my own children, you taught me today that daycare could be a very warm and happy experience. Congratulations on a successful school and thank you again for your time and effort today."

Elizabeth A. Wrigley, Wilmington, DE - August 2010

"Dear Children of America, I am in the hospitality industry and know that positive customer feedback is not as plentiful as the negative. So I felt compelled to send the corporation a note on how happy I am with your school in East Brunswick, New Jersey. Recently I had made a day care change for my 2 children from Princeton, NJ to East Brunswick, NJ. The change was due to keeping the children closer to where we live. We had been in Princeton for 4 ½ years and really liked the school. So leaving was bitter sweet. We enrolled in another school in East Brunswick and it was absolutely awful. Within days of realizing that this was not the right fit for my 1 year old and 4 year old, I called the Children of America school in East Brunswick. I spoke with Christina Lasertosa the Director and she was so helpful and energetic on the phone. I scheduled a tour of the facility for the next day. I toured the school with Amy, the Assistant Director. In each room that we went into, the teachers were engaged with the children, the classrooms were beautifully decorated, and the children were happy. I knew immediately that this was the right place for us. I enrolled the children to attend the school on Friday June 25th and they started the following Monday, June 28th. I cannot say enough about how wonderful your management team is at the school. Christina and Amy are truly caring and engaged. They always have smiles on their faces and the service is just outstanding. The teachers are also special. My son’s classroom has such nurturing teachers. Ms. Kristy is the main teacher and she has a special way of just making you feel good about leaving your child with her. You have a true gem. The other teachers in his room are just as warm and lovely. My daughter is in the JR Camp and have been completely impressed with what they are doing and have to offer. Ms. Daniella is wonderful with the children and even though it is camp time, really feel that my daughter is learning during the summer. I hope that you will recognize your incredible team. I absolutely will be referring other families to your facility. As someone who is in the customer service business, I know that the team running your operation is the key to the success. Feel comfortable that you certainly have the right people in place. Please forward this email to the regional director that oversees East Brunswick, NJ. "

Sara Blivaiss – East Brunswick, NJ - July 2010

"Ms. Shadyac,

I have been intending to write this letter for some time now. My daughter (Jadyn Moore) first began childcare though Children of America in Warrenton in 2008 and after having had multiple bouts with unsatisfactory care it has been a sweet relief to find an organization such as this one! Since my daughter's enrollment for her preschool year she has had a tremendous 'jump-start' into kindergarten (having have already mastered many of the studies geared toward the kindergarten age). And now, I have my son Nehemiah at this same school. He's been attending since he was 6 weeks old and for these past seven months all I have been able to do is brag about his childcare!! Especially considering his young age, I spent quite a while deliberating whether childcare through a daycare center would satisfy me and meet his needs the way that I had hoped and I was quite impressed with the entire Infant-A classroom (the workers, set-up, system and day-to-day management & care were everything that I had hoped for! In the beginning stages, I was obsessed with the camera system and 'double-checking' on Nehemiah's care that I practically spent the entire day watching him. Now, I am so confident with Anita Washington and her fellow worker's (Kathy & Krystina) abilities that I hardly think about the camera system at all! (And I am a PICKY mom!!!) But Children of America has certainly put my mind at ease. I can always count on Brenda Zimmon for any questions, comments and concerns to be handled with the utmost urgency and professional demeanor. As well as Nicole Pessaint, who has been a tremendous in keeping a smile on my face. These two ladies have worked together to make Children of America in Warrenton truly feel like a family-oriented atmosphere! I enjoy bringing my children in and seeing their faces when they recognize the staff members and caretakers. Too often are the email boxes and phone lines tied up with complaints and grievances in corporate America while the excellence and qualities that keep us coming back for more get overlooked or under-appreciated. I just want you to know as well as everyone at the Warrenton, VA Children of America that I am truly thankful and appreciative of all that you have done and continue to do! Please don't change a thing!!! You are the best! Myself, Jadyn & Nehemiah thank you for caring for what's most important- The Future!!! "

Stephanie M. Moore – Midland, VA – May 2010

"Good Afternoon Ladies,

I just wanted to write and let you know how grateful and appreciative I am to have such a good daycare to send my son Toussaint who is in the toddler program. Toussaint has been there since he was 4 months old and now here we are 2 years later and Children of America is now a part of his and our everyday life. Often times as parents, (me being a first time parent) we want the best for our kids. Choosing a daycare for Toussaint was an extremely hard decision that my husband and I had to make as we wanted to make sure Toussaint would be in a good and safe environment and at Children of America I feel this is what he gets, plus so much more.... :) I would also like to give much gratefulness and appreciation to Mrs. Brenda Zimmerman. She is an awesome Director and I am very pleased to have her at the Warrenton center. Often times I will see Toussaint trying to act up, and I will call (several times) and not once has Mrs. Brenda complained about how many times I call. In return, if there is something I didn't see she makes sure that she gives me a call to make me aware. Mrs. Brenda ALWAYS is going above and beyond not just only for me and my family but for others. As I see her when I walk in the doors at Children of America she is always smiling and greeting everyone, no matter what burden is has on her shoulders. When you walk in the doors at the Children of America in Warrenton she just makes you feel welcomed and as if this is your 2nd home. In which some cases it is for us... If the staff at Children of America do some sort of employee appreciation, would you please see that Mrs. Brenda Zimmerman receives a nomination for all of her good work. Since Toussaint has moved up from the infant rooms he has learned so much and I would just like to thank all of the staff at Children of America, which is why I have referred at least 6 friends who are still attending the center located in Warrenton and Stephens City. Please keep up the good work! I hope you will share this with the appropriate members of your staff, because as I said having a daycare where you can drop your child off and have stress free worries is a wonderful feeling. :) Thank you! "

Denise Dunkley-Legette – Stafford, VA – April 2010

"To Whom It May Concern:

My name is Denise Dunkley- Legette; I have a four year old daughter, Tajsa Legette who started Children of America on February 2, 2010. I would like to take this time to inform you of your wonderful, courteous and professional staff at Children of America- Doc Stone Branch in Stafford, VA. Your staff has been very generous to all parents. In the mornings when I arrive at 5:50 a.m., I am always greeted with a warm and caring smile and the facility is always clean and very child friendly. Ms. Queenie Davis is always there with her bright smile and welcomes my daughter with loving open arms. I am very appreciative of Ms. Davis’ actions. Her selfless attitude and attention to detail reflects Children of America’s dedication to provide a protective, safe and family friendly atmosphere. Furthermore, when I leave the facility, I am completely at peace knowing my little one is safe and is in the very best of care. Your staff has been extremely helpful, and patience with my daughter’s transition, and for this I would like to say thank you. There are a couple of individuals who have gone above and beyond, and demonstrated extra kindness, and care to ensure that Tajsa’s transition goes smoothly; these individuals are: Ms. Martha Masterson, Ms. Shelby Moore, Ms. Sunbula Ajay, Ms. Karen Reynolds, Ms. Danyele Norwood, Ms. Kristin Abraham, Ms. Krystal Booterbaugh, Ms. Paula Broemson, and Mr. Joseph Henderson. Please accept this letter of gratitude for having a wonderful group that represent the preeminent of childcare services in Virginia. "

Alisha Summers – Fairfax, VA – April 2010

"Dear Melissa,

I'm writing this email to say how happy I am with the daycare in Nyack. I am one of the first parents that signed up for this daycare. The new Director Wendy and the staff are great. They are always nice, they listen and are very helpful. The place is clean, good, organized and I would recommend it to any parent. There was a time, where I found out that the daycare uses aluminum traces to cook the food for children. I asked if they could change it to glass because aluminum is not healthy for the kids. Everything was done quick and with a smile on their face. Thank you for building such a great place."

Kasia - Jan's Kaniuczok Mom – Nyack, NY – April 2010

"Hi Rhonda-

After visiting several day care centers, my husband and I have decided to enroll both of our children at Children of America beginning in September 2010. I will mail in the registration form and $100 deposit this week. Your staff seems very professional, all of the rooms are extremely clean and I think your program will offer the best environment for our children to learn and grow in. "

Melissa Van Wie – Racine, WI – April 2010

"Dear Miss Atlee,

We have been searching for a good school for our children, but somehow we couldn’t find a school that we could trust until we came upon Children of America and Christina Lacertosa. Her knowledge on childcare issues, her sincerity and her sympathy got our attention immediately. It was very obvious to us that Children of America is a professional outfit with a very polished crew. We want to thank Christina and your corporation for the work you are doing "

Erkan & Emine Sayi – April 2010

"Dear Director,

I want to express my pleasure at the North Wales Center on Grandparents Appreciation Day especially in the 2 1/2 year old room. Amber, JoAnne and Kayla are outstanding teachers with a heart felt desire to teach the children. I was impressed with their professionalism in how they cared for, taught and disciplined the children.

I liked the fact that the teachers allowed the children to express themselves in their art project. Too many times in other centers the artwork was orchestrated by the teachers with not enough input from the children. Being allowed to be creative at this age is so important.

Thank you for the invitation and the privilege to be included in the care of my Granddaughter - Cailyn Sauer.” "

Cheryl A. Sauer – North Wales, PA – March 2010

"Dear Tori,

I just wanted to take the time to express my sincere appreciation for your generous gesture today. When I saw the formula, cereal and puffs for the boys I was very touched that you went to that kind of trouble for our family. As wonderful as that was, what really, really impressed me was the enclosed card. Not only did you take the time to write the card, but your note was very sweet and made me feel that our family is valued by COA. I hope that you know that none of it was necessary but it is that "extra mile" that sets you all apart from other facilities and makes me feel that my children are exactly where they belong. I appreciate you, Nicole and all of your staff very much for not only the care you provide to Alex and Benny, but for the understanding that you take with me as a (sometimes nutty) parent. I know that Matt feels the same.

Matt and I are very happy with the care that the boys have received since they started at COA. We are excited that they are transitioning well to Infant B and are looking forward to them being there for the next few years. I know there will be bumps along the way, but please know how much I appreciate your willingness to listen to our concerns and to accommodate us as much as you possible can.

I hope that you will share this email with Nicole as well as your regional manager. You all deserve the recognition for the work that you do and for the love that you give!

Thank you a million times over,"

Stacey Zimmerman – Somerset, NJ – March 2010



"Dear Children of America;

Two years ago we made the decision to change day care centers for our son, Brendan. We looked at several different day care centers before finally coming to the Children of America in Stephens City. Our first introduction was absolutely phenomenal and we knew that our choice had been made. Ever since then my wife and I have both noticed how happy Brendan is growing up and learning social skills. We have been consistently treated like family instead of just parents. I think the biggest compliment any parent can say for any day care center is how contented, confident and trusting in the staff they really are. I feel that trust every time I walk through the doors to either drop my son off or pick him up. He just seems happy to be there and that means the world to both of us.

Thank you again for all that you do for Brendan. We do know just how lucky we are to have Children of America. It definitely gives us peace of mind when thinking about Brendan and what his days are filled with. That makes us very happy.

Thank you again."

David & Melinda Albritton – Stephens City, VA – March 2010

"Dear Mrs. Livesay;

Our family would like to express our deepest gratitude for your hard work at the center.

As continued Patrons, we observed the administrative challenges that you inherited and admire your commitment. Under your administration, the center is more sanitary, the staff is more pleasant and responsive to the parents, and the curriculum appears to be well coordinated. Thank you for maintaining the professional services that we expect for our children.

In addition, we would like to thank your staff for their continued dedication, especially Mrs. Lena and Ms. Keeta. The nurturing environment that they both offer makes the center enjoyable to my children. Hopefully, each instructor is proud of their successes.

Again, we are thankful for you and all the staff at the Bluemont Center and look forward to another year with you.” .


Kimberly S. Craig - Fredericksburg, VA – March 2010

"Dear Children of America;

Joseph Salembier, who is currently a student in the Infant C Room, at the Sterling location, will be leaving the center. Joseph’s father, who is active duty, has received orders for his next tour, and our family will be moving to St. Louis, Missouri.

We would like to bring to your attention that during Joseph’s twelve months at Children of America, we have grown very fond of several staff members and teacher. In particular, we would like to recognize Ms. Azam, Ms. Keni and Ms. Eda, all of whom have treated Joseph with nothing but complete care, sensitivity, and most of all love.

We thank each and every one of the teachers and staff members who have made an impact on Joseph’s life and have made an impact in our hearts.

With best wishes"

Samantha and Robert Salembier – Sterling, VA – March 2010